We Clean Clothing after a Fire, Flood, or Storm

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Inspection

During the check-in process, we conduct a thorough examination to determine the most appropriate treatment for each item. All textiles are cataloged and sorted by area and or room.

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Bagout

Our technicians arrive quickly to assess the damage. Textile experts inventory your fabrics, and remove soft good items from the affected environments for proper cleaning, storage, and quick turnaround.

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Sorting

Every item is meticulously separated for the proper cleaning processing station depending on the damage of the items. Then the appropriate cleaning process is used for the best restoration results.

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Cleaning

Our cleaning process moves items efficiently through our facilities , returning items to their pre-loss condition. 1-800-Textiles' advanced technology, and eco-friendly process ensures quality.

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Storage

Following the cleaning process, items are cataloged, rail-stored, folded, bagged or boxed. Items are then tagged and stored in our clean, secure facilities until they are ready for return to you.

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Return

Once we are notified your clean textiles can be returned, our dedicated technicians will return all your items to your desired location. Returned cleaned items are cataloged by room for ease and convenience.

Contact Nearest Location

LOCATIONS

Specialty Textiles Service

At 1-800-Textiles, we recognize the significance of your cherished possessions. Our expert team of restoration specialists are ready to be your partners in recovery. With meticulous care and a commitment to excellence, we are dedicated to restoring more than just textiles, we restore peace of mind. As a trusted provider of rapid and reliable fabric and soft goods restoration services for homes and businesses affected by fire, water damage, mold or other catastrophic events, our Service Technicians are available 24/7.

1-800-textiles garment and clothing technician carry 2 bags of tiles walking away.

Textiles Bagout

1-800-Textiles is a trusted provider of rapid and reliable fabric and soft goods restoration services for homes and businesses affected by fire, water damage, mold or other catastrophic events. After a flood, fire or storm impacts a home, technicians arrive on-site quickly to collect affected clothing, rugs, curtains and other soft goods. Our Bagout process starts with an Initial Inventory. While on-site, technicians will conduct an initial inventory by photographing items before carefully bagging them out. Items are securely transported by our technicians to our private cleaning facilities in garment bags to ensure items are removed from the property safely, minimizing the risk of further damage or contamination.

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Our Cleaning Process

We harness the incredible power of oxygen atoms to create cleaning solutions that truly stand out. Our cutting-edge green solution cleaning formulas are composed of a high concentration of pure oxygen. Oxygen is a natural powerhouse, far superior to conventional chemicals, ensuring a deeper and more effective clean. Our oxygen-based cleaning solutions are not just tough on bacteria and stains; they are gentle on fabrics! We use advanced washing and drying equipment, specifically designed for the restoration industry, to clean and restore items to their original condition. Items are tracked as they move throughout the cleaning facility, from intake to washing, drying and storage.

1-800-Textiles secure storage services for cleaned textiles, garments, rugs and clothing after cleaned from restoration insurance claim, Image of a eco friendly secure storage with a picture of a overhead door and a blue 1-800-Textile sorting roller bin next to the secure locker door.

Secure Storage

All items are photographed and logged into our cataloging software before the cleaning process begins. Items are evaluated to determine the most appropriate method of cleaning based on fabric type and garment construction. After items are cleaned, they are folded and boxed, or bagged and hung on client separated racks and railing systems. Our secure textiles storage solutions offer clients peace of mind until their property has been restored. Clothing and other soft goods are stored in our secure, state-of-the-art, modern, climate-controlled facilities, keeping items clean until the client is ready for our technicians to deliver your clean and restored textiles to the final destination.

1-800-Textiles technician returning clean clothing and garment after a fire, storm, mold or water damage restoration. Specialty technician man in blue logo shirt and khaki pants with grey hat knocking on door with garments on a hangers in a garment bag cleaned and pressed.

Delivery Service

When your textiles have been restored and cleaned, our team coordinators work directly with clients. They schedule the best time for delivery when clients are ready for their items to be returned to their chosen final destinations. Cleaned and restored textiles are carefully transported, in boxes and hanging bags, from the cleaning facility back to the client. Our technicians will handle your items with the utmost care, and place them in your preferred location. We are the nation's best source for textiles care. You and your family are our primary focus at 1-800-Textiles from start to finish. We take pride in ensuring your textiles are restored to their original condition before they were damaged by smoke, fire, water, mold or a storm.

In the face of disaster, quick mitigation is crucial to reducing further damage. We work alongside mitigation and restoration companies, acting swiftly, addressing immediate risks and setting the stage for an all-encompassing successful restoration project. Our holistic approach ensures that from the moment we take your call, every possible step is taken to restore normalcy to your life and your textiles. The logistics of  restoration can be overwhelming. We make sure your clothes, bedding, curtains and other fabrics aren’t left behind, carefully bagout your textiles and transport them to our facilities for expert restoration. Our meticulous process ensures that your items are protected every step of the way. Whether it’s your grandmother’s quilt, your wedding dress, or everyday clothes, our specialty textiles restoration processes ensure all your items are cataloged, treated, and returned to you with the utmost care and consideration.

Textiles Restoration Services

Textiles Mitigation and Remediation Specialists

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Water Damage

Water-damaged textiles exposed to excessive moisture and flooding require special care. Identifying the textile’s fiber composition and damage or exposure level is essential before beginning the restoration process.

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Mold Damage

Our expert technicians are trained in mold identification, which includes organic testing. This ensures we address the root of the problem and use the most appropriate cleaning processes during restoration.

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Fire Damage

Clothing or garments damaged by fire need immediate attention. Fire causes varying degrees of damage that require specialized cleaning procedures to restore the textiles to their original quality.

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Smoke Damage

The severity of smoke damage to window treatments, linens, clothing and more varies based on exposure levels. Proper cleaning and restoration techniques are essential to salvage smoke-damaged textiles effectively.

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Storm Damage

Storm-damaged textiles, whether from excessive water or harmful contaminants, require special testing and inspection before cleaning. Our restoration process returns fabrics exposed to the elements to their original condition.

Customer Reviews

1-800-Textiles of Georgia
1-800-Textiles of Georgia
4.8
Based on 24 reviews
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review us on
Angela JonesAngela Jones
14:27 27 Aug 24
We had a fire 6-2-24 and my contractor brought 1-800-Textiles of GA into it for emergency cleaning. We were told this was a courtesy. Bobby Thompson said here, sign this work authorization Donna is sending you, so we can get your immediate things back this week. He was so kind, and since our contractor trusted them, we did, too. We signed. We told Bobby, in front of our contractor, not to bother trying to save anything else still in the house. This all happened the day after the fire. They caught us in a whirlwind of emotion and took full advantage. Once they brought back the emergency items, they said they were going to load the stuff a day or two later. Since we’d already told him not to bother saving anything, it sounded like just a thing that has to be done. Not that any of it mattered, he'd already scammed me into signing for EVERYTHING, by saying it was only for the emergency items.Much to our surprise, weeks later, we get an invoice for $40k! We immediately disputed and this has been going on for weeks, now. I’ve requested they escalate this matter, but it’s only ever been Bobby and Donna and literally nobody else from their company, even corporate, has reached out. I’m told that we have to pay for the work they’ve already done, even though they won’t return anything, so it’ll “only” cost us $7,800, but the only work we authorized knowingly is to have the immediate items cleaned, which was a courtesy. We were never given an estimate, an option, or any further information and we should not be penalized for their scam. It's not every day a house fire is a total loss. They have zero compassion.While all of this has been going on, they offered to return our non-restorables. We chose a few items, asked if there was a fee for this and were told no. Now they are refusing to return those, as well, until the invoice is paid. Bobby and Donna feel the reduction is very fair, which I just can’t wrap my head around.We have more than enough on our plates that we should not have to fight them. The fact that they would keep going when we said don’t worry about anything…and then charge us…an ASTRONOMICAL figure, is just cruel. They’re taking advantage of my family in this tragic situation.Insurance just said they have to pay the just over $7800 (out of our contents coverage) to them for the work they tricked us into approving.We have witnesses that we told them not to proceed. We signed their contract under false pretenses and none of them seem to care one bit. Our contractor said they've escalated the matter, as well, but nothing has come of anything.
Lasso MeiteLasso Meite
05:19 24 Jul 24
After a devastating apartment fire, we were in desperate need of high-quality textiles to help clean our children’s clothes. 1800textiles came to our rescue in a truly remarkable way. I called Christy Murray around 10am to inform her of our problem. She initially planned to come in the evening, but I mentioned that we were scheduled to leave town around 1:30pm. Christy told me she would call back, and within ten minutes, she did, confirming that she would come before 1pm.Within two days, she contacted me again, saying she was on her way with the clean, fresh-smelling clothes, all folded and ironed. My family and I are incredibly grateful to 1800textiles Jasper, GA for what they did for us. She went above and beyond and We highly recommend their services.
Chelsey DaltonChelsey Dalton
23:41 21 Jul 24
James DavisJames Davis
16:27 03 Jul 24
Their service was very efficient. Professional company to work with and they take meticulous care of your items.
Darryl CoxworthDarryl Coxworth
21:31 28 Jun 24
Mike YorkMike York
18:10 28 Jun 24
Fast reply to my service request and quality work on the repairs.
Madelyn PMadelyn P
02:04 26 Jun 24
Christi has gone above and beyond to help me through this tragic event. She has not only seen me through, but has now been labeled as a true life long friend.
Morgan CarrMorgan Carr
10:51 25 Jun 24
Barbara ParisBarbara Paris
22:52 24 Jun 24
1 800 Textile was very efficient after our fire. Austin Damon provided excellent customer service and was quick to respond to my many questions.
Sean McIntyreSean McIntyre
19:17 24 Jun 24
Title: Exceptional Restoration Services - A Lifesaver After Fire Damage!I cannot praise 1-800-Textiles of Georgia enough for their exceptional restoration services after a devastating fire damaged my home. From the moment I contacted them, Austin was very professional, and a true lifesaver.Firstly, their expertise in restoring textiles is unmatched. My shirts, clothes, and rugs came back looking as good as new, which I thought would be impossible after the fire. The attention to detail in cleaning and repairing each item was remarkable, preserving both the fabric and sentimental value.Secondly, the customer service was compassionate and understanding. Dealing with fire damage is incredibly stressful, but Austin guided me through the entire process with patience and reassurance. He kept me informed every step of the way, from initial assessment to the final delivery of my restored items.Thirdly, their efficiency was impressive. Despite the extensive damage, they managed to restore my belongings in a surprisingly short amount of time without compromising on quality. It was a relief to have such reliable professionals taking care of everything during such a challenging time.Fourthly, the pricing was fair and transparent. Considering the specialized nature of their services and the high-quality restoration work, I found their rates to be reasonable. They were upfront about costs from the beginning, which helped alleviate some of the financial stress after the fire.Lastly, 1-800-Textiles of Georgia went above and beyond to ensure my satisfaction. They didn't just restore my belongings; they restored my peace of mind and sense of normalcy. I am forever grateful for their expertise and commitment to excellence.In conclusion, if you find yourself in the unfortunate situation of needing textile restoration after a fire, I wholeheartedly recommend 1-800-Textiles of Georgia. Their professionalism, compassion, and outstanding results make them a five-star choice without hesitation. Thank you for turning a disaster into a manageable recovery process.
Andrea GutierrezAndrea Gutierrez
18:04 24 Jun 24
I work for Reliable Restoration in the accounting department. I can only say good things about 1-800 Textiles, we have had a great relationship for years. Excellent customer service and professionals. Please contact Austin or Darryl they will take care of you, they are the absolute best and very knowledgeable.
openzender tanneropenzender tanner
15:52 24 Jun 24
This is a great company with even better customer service. We had minor damages that were addressed and taken care of fast, quality work and outstanding professionalism by Sean. I would highly recommend them and absolutely use them in the future!
Charlie ParisCharlie Paris
15:12 24 Jun 24
1-800-Textiles did a great job for us during a difficult time. Austin Daman worked hard, in tough conditions, and salvaged more than I thought would be possible. Very happy with my decision to use them.
Angela JonesAngela Jones
14:27 27 Aug 24
We had a fire 6-2-24 and my contractor brought 1-800-Textiles of GA into it for emergency cleaning. We were told this was a courtesy. Bobby Thompson said here, sign this work authorization Donna is sending you, so we can get your immediate things back this week. He was so kind, and since our contractor trusted them, we did, too. We signed. We told Bobby, in front of our contractor, not to bother trying to save anything else still in the house. This all happened the day after the fire. They caught us in a whirlwind of emotion and took full advantage. Once they brought back the emergency items, they said they were going to load the stuff a day or two later. Since we’d already told him not to bother saving anything, it sounded like just a thing that has to be done. Not that any of it mattered, he'd already scammed me into signing for EVERYTHING, by saying it was only for the emergency items.Much to our surprise, weeks later, we get an invoice for $40k! We immediately disputed and this has been going on for weeks, now. I’ve requested they escalate this matter, but it’s only ever been Bobby and Donna and literally nobody else from their company, even corporate, has reached out. I’m told that we have to pay for the work they’ve already done, even though they won’t return anything, so it’ll “only” cost us $7,800, but the only work we authorized knowingly is to have the immediate items cleaned, which was a courtesy. We were never given an estimate, an option, or any further information and we should not be penalized for their scam. It's not every day a house fire is a total loss. They have zero compassion.While all of this has been going on, they offered to return our non-restorables. We chose a few items, asked if there was a fee for this and were told no. Now they are refusing to return those, as well, until the invoice is paid. Bobby and Donna feel the reduction is very fair, which I just can’t wrap my head around.We have more than enough on our plates that we should not have to fight them. The fact that they would keep going when we said don’t worry about anything…and then charge us…an ASTRONOMICAL figure, is just cruel. They’re taking advantage of my family in this tragic situation.Insurance just said they have to pay the just over $7800 (out of our contents coverage) to them for the work they tricked us into approving.We have witnesses that we told them not to proceed. We signed their contract under false pretenses and none of them seem to care one bit. Our contractor said they've escalated the matter, as well, but nothing has come of anything.
Lasso MeiteLasso Meite
05:19 24 Jul 24
After a devastating apartment fire, we were in desperate need of high-quality textiles to help clean our children’s clothes. 1800textiles came to our rescue in a truly remarkable way. I called Christy Murray around 10am to inform her of our problem. She initially planned to come in the evening, but I mentioned that we were scheduled to leave town around 1:30pm. Christy told me she would call back, and within ten minutes, she did, confirming that she would come before 1pm.Within two days, she contacted me again, saying she was on her way with the clean, fresh-smelling clothes, all folded and ironed. My family and I are incredibly grateful to 1800textiles Jasper, GA for what they did for us. She went above and beyond and We highly recommend their services.
Chelsey DaltonChelsey Dalton
23:41 21 Jul 24
James DavisJames Davis
16:27 03 Jul 24
Their service was very efficient. Professional company to work with and they take meticulous care of your items.
Darryl CoxworthDarryl Coxworth
21:31 28 Jun 24
Mike YorkMike York
18:10 28 Jun 24
Fast reply to my service request and quality work on the repairs.
Madelyn PMadelyn P
02:04 26 Jun 24
Christi has gone above and beyond to help me through this tragic event. She has not only seen me through, but has now been labeled as a true life long friend.
Morgan CarrMorgan Carr
10:51 25 Jun 24
Barbara ParisBarbara Paris
22:52 24 Jun 24
1 800 Textile was very efficient after our fire. Austin Damon provided excellent customer service and was quick to respond to my many questions.
Sean McIntyreSean McIntyre
19:17 24 Jun 24
Title: Exceptional Restoration Services - A Lifesaver After Fire Damage!I cannot praise 1-800-Textiles of Georgia enough for their exceptional restoration services after a devastating fire damaged my home. From the moment I contacted them, Austin was very professional, and a true lifesaver.Firstly, their expertise in restoring textiles is unmatched. My shirts, clothes, and rugs came back looking as good as new, which I thought would be impossible after the fire. The attention to detail in cleaning and repairing each item was remarkable, preserving both the fabric and sentimental value.Secondly, the customer service was compassionate and understanding. Dealing with fire damage is incredibly stressful, but Austin guided me through the entire process with patience and reassurance. He kept me informed every step of the way, from initial assessment to the final delivery of my restored items.Thirdly, their efficiency was impressive. Despite the extensive damage, they managed to restore my belongings in a surprisingly short amount of time without compromising on quality. It was a relief to have such reliable professionals taking care of everything during such a challenging time.Fourthly, the pricing was fair and transparent. Considering the specialized nature of their services and the high-quality restoration work, I found their rates to be reasonable. They were upfront about costs from the beginning, which helped alleviate some of the financial stress after the fire.Lastly, 1-800-Textiles of Georgia went above and beyond to ensure my satisfaction. They didn't just restore my belongings; they restored my peace of mind and sense of normalcy. I am forever grateful for their expertise and commitment to excellence.In conclusion, if you find yourself in the unfortunate situation of needing textile restoration after a fire, I wholeheartedly recommend 1-800-Textiles of Georgia. Their professionalism, compassion, and outstanding results make them a five-star choice without hesitation. Thank you for turning a disaster into a manageable recovery process.
Andrea GutierrezAndrea Gutierrez
18:04 24 Jun 24
I work for Reliable Restoration in the accounting department. I can only say good things about 1-800 Textiles, we have had a great relationship for years. Excellent customer service and professionals. Please contact Austin or Darryl they will take care of you, they are the absolute best and very knowledgeable.
openzender tanneropenzender tanner
15:52 24 Jun 24
This is a great company with even better customer service. We had minor damages that were addressed and taken care of fast, quality work and outstanding professionalism by Sean. I would highly recommend them and absolutely use them in the future!
Charlie ParisCharlie Paris
15:12 24 Jun 24
1-800-Textiles did a great job for us during a difficult time. Austin Daman worked hard, in tough conditions, and salvaged more than I thought would be possible. Very happy with my decision to use them.
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“From start to finish, the 1-800-Textiles team exhibited professionalism and expertise that exceeded my expectations. They restored my grandmother’s quilt and other vintage pieces that I thought were beyond repair. The attention to detail demonstrated their dedication to preserving my most cherished items after a mold problem in my home.”
C. Williams
“When our home suffered water damage due to a flood, the thought of losing all of our clothes, shoes and bedding was distressing. However, 1-800-Textiles arrived quickly, assessed the damage, and explained the restoration process in a clear and reassuring manner. Their thorough cleaning and deodorization process removed all traces of the flood damage, and our items looked and smelled fresh again.”
T. Denton
"I'm grateful for 1-800-Textiles Corporate's expertise in fire damage restoration. They turned a stressful situation around."
C. Saxon
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